1. Information We Collect
When you use our services or website, we may collect the following information:
- Personal Information: Name, phone number, email address, residential address
- Student Information: Student name, class, school, subjects needed
- Payment Information: Transaction IDs, payment amounts (we do NOT store card/bank details)
- Usage Data: Pages visited, time spent on site, browser type
2. How We Use Your Information
- To match you with the right tutor based on your requirements
- To communicate regarding class schedules, fees, and updates
- To process payments and send receipts
- To improve our services and website experience
- To send promotional offers (only with your consent)
3. Information Sharing
We do NOT sell, rent, or trade your personal information to third parties. We may share limited information with:
- Assigned Tutors: Student name, class, subjects, and address (required for tuition)
- Payment Processors: Transaction data for processing payments (Razorpay, Easebuzz, etc.)
- Legal Authorities: If required by law or to protect our legal rights
4. Data Security
We implement appropriate security measures to protect your personal information:
- All payment transactions are processed through secure, encrypted gateways
- Access to personal data is restricted to authorized personnel only
- We regularly review our security practices
- However, no method of transmission over the Internet is 100% secure
5. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
7. Children's Privacy
Our services are designed for minors (students). We collect student information only with parental consent. Parents/guardians can request access to, correction of, or deletion of their child's information at any time.
8. Your Rights
- Access your personal data we hold
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications
- Withdraw consent for data processing
9. Data Retention
We retain your personal information for as long as you are using our services, plus an additional period of 2 years after termination for record-keeping purposes. Payment records may be retained longer as required by tax laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For privacy-related queries or to exercise your rights:
Shyam Home Tuition Academy
Gali No. D-1, Subhashnagar, Jwalapur, Haridwar - 249407
Phone: +91 9411014038
Email: info@shyamtuition.com
Last updated: August 2024